Career Description

This program is designed to prepare individuals for professional office positions combining basic office skills with key medical administrative assistant/ secretarial skills such as: managing an appointment schedule, organizing patients’ medical records, bookkeeping procedures, and processing insurance claims. Medical Office Professional Career Pathway Certificate coursework prepares the student to secure entry-level employment in a health care office setting.

Course of Study

The Medical Office Professional CPC includes course work in medical terminology, computer technology, medical office administrative procedures and health, law and ethics. This career pathway certificate provides a medical office track to the Administrative Assistant AAS degree, and all certificate coursework may be applied to the attainment of that degree, either fulfilling degree requirements or electives. In addition, 14 of the 24 credits fulfill prerequisite or certificate requirements for the Medical Assisting Certificate (47 credits). This career pathway certificate may lead to the pursuit of several different educational paths, including health care administration, health informatics, health information management, and health care leadership and management.

Program Outcomes

Upon successful completion of this certificate, students will be able to:

  • Assess and analyze new tasks to determine what computer technology should be utilized to effectively complete the tasks.
  • Apply planning and time management principles to accomplish workplace efficiency and achieve company objectives.
  • Perform general office tasks: plan and participate in meetings, coordinate travel arrangements, schedule appointments, greet clients/customers, process mail and medical billing.
  • Maintain ethical tenets of a healthcare professional and act in an ethical manner.

Apply knowledge of the components of a clinical record and Health Insurance Portability and Accountability Act (HIPAA) regulations.

Apply relevant safety, confidentiality and policy concepts to the use of Electronic Health Records (EHRs) within the administrative hospital setting.