Interpersonal Communication: Process & Theory

Course Number: COMM 214
Transcript Title: Interper Comm:Process & Theory
Created: September 1, 2012
Updated: August 26, 2019
Total Credits: 4
Lecture Hours: 40
Lecture / Lab Hours: 0
Lab Hours: 0
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: Yes
Grading options: A-F (default), P-NP, audit
Repeats available for credit: 0

Prerequisites

MTH 20 or equivalent placement test scores. Prerequisite/concurrent: WR 121.

Course Description

Introduces interpersonal communication in different contexts; focuses on message exchange in person-to-person interactions, emphasizing theoretical principles and their application. Emphasizes the development of various communication skills in interpersonal contexts. Prerequisites: MTH 20 or equivalent placement test scores. Prerequisite/concurrent: WR 121. Audit available.

Intended Outcomes

Upon successful completion of this course, students will be able to:

  1. Explore and assess one’s own interpersonal skills and style to identify problems and develop solutions for more effective communication.
  2. Understand importance of emotional intelligence and its impact on interpersonal communication.
  3. Recognize and understand issues affecting interpersonal communication effectiveness (e.g., ethics, perception, language, listening, emotions, conflict, friendship).
  4. Apply interpersonal communication skills needed to be a better partner, friend, co-worker or family member.

Alignment with Institutional Core Learning Outcomes

Major 1. Communicate effectively using appropriate reading, writing, listening, and speaking skills. (Communication)

Major

2. Creatively solve problems by using relevant methods of research, personal reflection, reasoning, and evaluation of information. (Critical thinking and Problem-Solving)

Not addressed

3. Extract, interpret, evaluate, communicate, and apply quantitative information and methods to solve problems, evaluate claims, and support decisions in their academic, professional and private lives. (Quantitative Literacy)

Minor

4. Use an understanding of cultural differences to constructively address issues that arise in the workplace and community. (Cultural Awareness)

Not addressed

5. Recognize the consequences of human activity upon our social and natural world. (Community and Environmental Responsibility)

To establish an intentional learning environment, Core Learning Outcomes (CLOs) require a clear definition of instructional strategies, evidence of recurrent instruction, and employment of several assessment modes.

Major Designation

  1. The outcome is addressed recurrently in the curriculum, regularly enough to establish a thorough understanding.
  2. Students can demonstrate and are assessed on a thorough understanding of the outcome.
    • The course includes at least one assignment that can be assessed by applying the appropriate CLO rubric.

Minor Designation

  1. The outcome is addressed adequately in the curriculum, establishing fundamental understanding.
  2. Students can demonstrate and are assessed on a fundamental understanding of the outcome.
    • The course includes at least one assignment that can be assessed by applying the appropriate CLO rubric.

Outcome Assessment Strategies

Assessment strategies may include:

  • Qualitative examinations
  • Essays
  • Research papers
  • Portfolios
  • Oral presentations
  • Term Projects
  • Quantitative examinations
  • Journals
  • In-class participation
  • Projects
  • Group work
  • Dyadic exercises

Course Activities and Design

The determination of teaching strategies used in the delivery of outcomes is generally left to the discretion of the instructor. Here are some strategies that you might consider when designing your course: lecture, small group/forum discussion, flipped classroom, dyads, oral presentation, role play, simulation scenarios, group projects, service learning projects, hands-on lab, peer review/workshops, cooperative learning (jigsaw, fishbowl), inquiry based instruction, differentiated instruction (learning centers), graphic organizers, etc.

Course Content (Themes, Concepts, Issues and Skills)

Themes, Concepts, and Issues

  • Identity
  • Perception
  • Self-Disclosure
  • Interpersonal Communication theories
  • Language
  • Relational Development
  • Active listening
  • Conflict Styles and Management
  • Nonverbal communication
  • Cultural context
  • Communication climate

Competencies and Skills

Students will:

  • Be able to analyze dyadic conversations in terms of interpersonal communication theory.
  • Be able to explain communication models.
  • Be able to analyze the effectiveness of their own, as well as others’, communication choices in a variety of contexts.
  • Be able to explain how nonverbal behaviors influence the communication process.
  • Be able to see how the nature of language influences the communication process.
  • Be able to demonstrate effective listening.
  • Be able to identify a range of potentially useful conflict resolution behaviors.