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Clinical Practicum

Course Number: MA 270
Transcript Title: Clinical Practicum
Created: September 1, 2012
Updated: December 19, 2014
Total Credits: 6
Lecture Hours: 0
Lecture / Lab Hours: 0
Lab Hours: 192
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: No
Grading options: P-NP (default)


Department permission required

Course Description

Practice administrative skills and clinical skills in a medical clinic/physician office setting. Department permission required.

Intended Outcomes

  1. Identify, administer, and document medications based on usage outcomes, side effects and according to the principles of the 6 rights in a clinical setting.
  2. Collect, process, and test diagnostic specimens and document follow-up on results in a clinical setting.
  3. Apply current up-to-date quality control and safety principles in the workplace.
  4. Skillfully assist, perform and document routine clinical procedures according to office protocol.
  5. Effectively apply verbal, nonverbal and written communication principles and skills in the workplace.
  6. Maintain ethical standards and confidentiality for patient privacy and practice integrity.

Outcome Assessment Strategies

Student performance is evaluated by the supervisor to whom the student is assigned at the medical office.
The grading system utilized for the course is "Pass" or "No Pass". In order to receive a "Pass" grade, the student must:

  1. Satisfactorily complete the objectives listed for the Medical Assistant.
  2. Receive satisfactory evaluations from each of the work area supervisors.
  3. Complete all of the time assigned. (192 hours).

Course Activities and Design

Students are assigned to a clinical office during the third term of the Medical Assisting program. The assignment in each office is for a five week rotation. The offices are selected by the course instructor. Insofar as possible, student requests for assignment will be taken into consideration. Office assignment will be scheduled for 5 eight-hour shifts per week in accordance with the program schedule. Hours of assignment are based on office requirements and will be indicated on a schedule published by the course instructor in concert with the practice site supervisor. Students are required to wear uniforms conforming to the requirements set forth by the CGCC Medical Assisting Program. Apparel should consist of green uniform scrubs (top and pants) with a photo ID badge and white duty shoes. These items are purchased by the student in accordance with the guidelines provided by the course instructor.

Course Content (Themes, Concepts, Issues and Skills)

  • Gain experience in properly listening and observing all aspects of the medical practice.
  • Use all aspects of the interviewing process, written and oral.
  • Properly use telephone technique in the medical office.
  • Communicate professionally and understand what needs to be prepared in order to do so.
  • Use medical terminology in all aspects of the medical office.
  • Deal with all patients with empathy and impartiality.
  • Transmit information in a confidential and professional manner.
  • Utilize their skills in recognizing verbal and non verbal communication.
  • Use the ICD9 manual or electronic coding systems to access codes.
  • Use the CPT or manual electronic coding systems to access codes.
  • Observe the proper usage of third party guidelines system.
  • Maintain all patient medical records that they are instructed to.
  • Abide by all safety rules and regulations regarding equipment.
  • Observe and learn time management when scheduling patient appointments.
  • Observe and maintain current health care issues.
  • Manually and electronically schedule patient appointments.
  • Maintain patient medical records.
  • Learn general medical office computer concepts.
  • Maintain and understand patient resource information.
  • Maintain a physicians schedule.
  • Maintain release of information from patients.
  • Observe and abide by all office policies and procedures.
  • Instruct patients with multiple pathways and organizational tools.
  • Practice skills in handwashing, wrapping autoclaving instruments, sterilization techniques, disposing of biohazardous materials, and standard precautions.
  • Learn and practice utilizing different infection control methods.
  • Utilize proper usage of all aspects of interviewing processes.
  • Utilize skills learned in clinical lab and apply them to patients.
  • Understand how to access emergencies when in a clinical setting.
  • Utilize skills learned in clinical lab to prepare and maintain exam and treatment rooms.
  • Utilize skills learned in clinical lab to prepare and assist physicians.
  • Access and instruct preventative health issues to patients.
  • Understand how to deal with patients with special needs.
  • Understand the inventory system and learn how to maintain it.
  • Collect and process urine samples.
  • Perform hematology, chemistry, immunology, and microbiology tests.
  • Contact patients and give them the outcome properly.
  • Maintain quality control while performing and collecting tests.
  • Prepare injectable and oral medications/vaccines.
  • Aid in administering medication either orally, rectally or by injection.
  • Document all medications given to patient appropriately in the patients charts.
  • Dispose of all controlled substances using the guidelines of their medical office.