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Interpersonal Communication: Process & Theory

Course Number: COMM 214
Transcript Title: Interper Comm:Process & Theory
Created: September 1, 2012
Updated: December 19, 2014
Total Credits: 4
Lecture Hours: 40
Lecture / Lab Hours: 0
Lab Hours: 0
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: Yes
Grading options: A-F (default), P-NP, audit


WR 115, RD 115, MTH 20 or equivalent placement test scores

Course Description

Introduces interpersonal communication in different contexts; focuses on message exchange in person-to-person interactions, emphasizing theoretical principles and their application. Emphasizes the development of various communication skills in interpersonal contexts. Prerequisite: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Audit available.

Intended Outcomes

Upon successful completion of this course, students will be able to:

  1. Explore and assess one’s own interpersonal skills and style to identify problems and develop solutions for more effective communication.
  2. Understand importance of emotional intelligence and its impact on interpersonal communication.
  3. Recognize and understand issues affecting interpersonal communication effectiveness (e.g., ethics, perception, language, listening, emotions, conflict, friendship).
  4. Apply interpersonal communication skills needed to be a better partner, friend, co-worker or family member.

Alignment with Institutional Core Learning Outcomes

Outcome Assessment Strategies

Assessment strategies may include:

  • Qualitative examinations
  • Essays
  • Research papers
  • Portfolios
  • Oral presentations
  • Term Projects
  • Quantitative examinations
  • Journals
  • In-class participation
  • Projects
  • Group work
  • Dyadic exercises

Course Activities and Design

  • Weekly readings from course textbook and chapter quizzes.
  • In-class activities including role plays, simulations, critical incidents, case studies.
  • In-class discussion of interpersonal concepts and principles.
  • Supplemental films.
  • Presentation and sharing of communication skills profiles.
  • Field exercises.

Course Content (Themes, Concepts, Issues and Skills)

Themes, Concepts, and Issues

  • Identity
  • Perception
  • Self-Disclosure
  • Interpersonal Communication theories
  • Language
  • Relational Development
  • Active listening
  • Conflict Styles and Management
  • Nonverbal communication
  • Cultural context
  • Communication climate

Competencies and Skills

Students will:

  • Be able to analyze dyadic conversations in terms of interpersonal communication theory.
  • Be able to explain communication models.
  • Be able to analyze the effectiveness of their own, as well as others’, communication choices in a variety of contexts.
  • Be able to explain how nonverbal behaviors influence the communication process.
  • Be able to see how the nature of language influences the communication process.
  • Be able to demonstrate effective listening.
  • Be able to identify a range of potentially useful conflict resolution behaviors.