Interpersonal Communication: Process & Theory
Course Number: COMM 214
Transcript Title: Interper Comm:Process & Theory
Created: September 1, 2012
Updated: March 31, 2015
Total Credits: 4
Lecture Hours: 40
Lecture / Lab Hours: 0
Lab Hours: 0
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: Yes
Grading options: A-F (default), P-NP, audit
Repeats available for credit: 0
Approved delivery mode: Face-to-Face, Hybrid
Introduces interpersonal communication in different contexts; focuses on message exchange in person-to-person interactions, emphasizing theoretical principles and their application. Emphasizes the development of various communication skills in interpersonal contexts. Prerequisite: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Audit available.
Upon successful completion of this course, students will be able to:
- Explore and assess one’s own interpersonal skills and style to identify problems and develop solutions for more effective communication.
- Understand importance of emotional intelligence and its impact on interpersonal communication.
- Recognize and understand issues affecting interpersonal communication effectiveness (e.g., ethics, perception, language, listening, emotions, conflict, friendship).
- Apply interpersonal communication skills needed to be a better partner, friend, co-worker or family member.
Alignment with Institutional Core Learning Outcomes
|In-depth||1. Communicate effectively using appropriate reading, writing, listening, and speaking skills. (Communication)|
|2. Creatively solve problems by using relevant methods of research, personal reflection, reasoning, and evaluation of information. (Critical thinking and Problem-Solving)|
|3. Apply the knowledge, skills and abilities to enter and succeed in a defined profession or advanced academic program. (Professional Competence)|
|4. Appreciate cultural diversity and constructively address issues that arise out of cultural differences in the workplace and community. (Cultural Awareness)|
|5. Recognize the consequences of human activity upon our social and natural world. (Community and Environmental Responsibility)|
Outcome Assessment Strategies
Assessment strategies may include:
- Qualitative examinations
- Research papers
- Oral presentations
- Term Projects
- Quantitative examinations
- In-class participation
- Group work
- Dyadic exercises
Course Activities and Design
- Weekly readings from course textbook and chapter quizzes.
- In-class activities including role plays, simulations, critical incidents, case studies.
- In-class discussion of interpersonal concepts and principles.
- Supplemental films.
- Presentation and sharing of communication skills profiles.
- Field exercises.
Course Content (Themes, Concepts, Issues and Skills)
Themes, Concepts, and Issues
- Interpersonal Communication theories
- Relational Development
- Active listening
- Conflict Styles and Management
- Nonverbal communication
- Cultural context
- Communication climate
Competencies and Skills
- Be able to analyze dyadic conversations in terms of interpersonal communication theory.
- Be able to explain communication models.
- Be able to analyze the effectiveness of their own, as well as others’, communication choices in a variety of contexts.
- Be able to explain how nonverbal behaviors influence the communication process.
- Be able to see how the nature of language influences the communication process.
- Be able to demonstrate effective listening.
- Be able to identify a range of potentially useful conflict resolution behaviors.