Company: Oregon Employment Department
Wage / Salary: 42828 / yr
We are excited to announce MULTIPLE Limited Duration openings for Employment Adjudicators positions.
These limited duration assignments are scheduled to end on or before 06/30/2021. The positions may be extended beyond this date and/or this position could have continued funding approved through the PFP process. These positions have the potential to become permanent. Limited duration appointments are regular status and benefits eligible.
Please note: Salary range posted is the Non-PERS salary range. If you are a participating PERS member the salary range is $3,817 - $5,559 monthly.
Are you committed to lifelong learning in a diverse environment? Do you thrive in a fast-paced environment with competing priorities? Are you looking for a workplace that encourages diversity and collaborative teamwork? If so, please consider joining our team and apply today!
Every employee at the Employment Department is passionate about serving Oregonians and Oregon businesses. If you feel inspired and motivated by our mission, vision, and values, we invite you to join us in exceeding our customers’ expectations!
Our mission: to support business and promote employment. We do this by providing stability for Oregonians and communities during times of unemployment, by helping businesses find great workers and job seekers find employment, and by providing workforce and economic information to promote informed decision making.
Our vision: an Oregon where meaningful work enables the state’s diverse people and businesses to realize their full potential, creating prosperity in every community.
Our values: Integrity - We are trusted to keep our word, always acting with honesty and courage. Respect - We value diverse perspectives, assume good intent, and act with compassion. Community - We foster a sense of belonging for our employees, partners, and customers, creating positive impacts where we live and work.
What you will be doing:
The primary purpose of this position is to analyze claims to determine monetary edibility to receive Unemployment Insurance benefits. Adjudicators investigate potentially disqualifying issues using fact finding interviews with the parties to the claim. It is a technical position requiring extensive knowledge of complex Federal laws, State Statutes, Administrative Rules, and policy manuals relative to the unemployment insurance program. The position requires skills in identifying issues; gathering, evaluating, interpreting, and presenting facts in a relationship to applications of the laws, rules, and policies governing the program.
In this role you will:
- Recognize and identifies claimant eligibility issues, (past, present, and future); uses human relationship skills to gather, evaluate and document pertinent facts from claimants, employers, and others.
- Analyze claims to determine eligibility for Unemployment Insurance benefits; apply relevant statutes, rules and regulations and determine the need for further investigation and documentation.
- Investigate potential disqualifying issues and use problem solving methods to determine eligibility for unemployment insurance benefits.
- Interpret and apply law and policy to each individual’s situation; prepare a timely written decision to deny or allow benefits which clearly communicate the facts, conclusions and reasoning used to support the decision.
- Analyze information and documentation gathered and issues decision.
- Interview interested parties by telephone and correspondence, to obtain pertinent information and documentation relative to the investigation.
What are we looking for:
- Achievement: Set and accomplish challenging goals, while persisting in the face of significant obstacles. Working hard; taking satisfaction and pride in producing high quality work; and being competitive.
- Maintains Good Working Relationships: Ability to put forth effort into developing good relationships with others.
- Analyzes Information: Ability to identify key factors and integrate information to understand data or situations.
- Learns Quickly: Ability to pick up new information and techniques easily.
- Generates New Ideas: Ability to create new innovative approaches.
- Uses Time Efficiently: Manage own time and deliver work on schedule.
- Works to High Quality Standards: The ability to complete every task with a high degree of quality and efficiency.
- Adapts to Change: The ability to accept and adapt to changes without difficulty.
- Copes with Uncertainty: The ability to remain calm under pressure and keep negative emotions under control
- Willingness to Learn: Openness to new experiences, seeking both positive and constructive feedback, looking back on past experiences and considering alternate courses of action, finding patterns and order in complex information, and pick up new information easily.
- Responsibility: The ability to take responsibility for your own actions and ability to be proactive in work.
Required Minimum Qualifications:
- One year of experience processing unemployment insurance claims; OR Two years of experience which included at least two of the following: 1) identifying contested claims issues, 2) gathering, evaluating and interpreting facts; 3) preparing written statements or documents; and/or 4) a working knowledge of federal and state unemployment insurance laws; OR
- An equivalent combination of experience
Important: In addition to your related work experience and education, candidates who meet minimum qualifications will be required to complete an online assessment to determine whom to interview. Please make sure the minimum qualifications you have are clearly demonstrated in your application materials. Your application materials may be evaluated on spelling, grammar, punctuation, and presentation.
If you have questions about the job announcement or need an alternate format to apply, please contact us at 503-947-1289; OEDHR.OED_INFO_OEDHR@oregon.gov. Please be sure to include the job announcement number.
EEO & Affirmative Action Statements
We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.