The Business Analyst operates under general or minimum supervision, and performs duties with broad latitude for judgment.
Incumbents independently perform business process analysis; comparison of same to court case management systems and/or other desired states; document, recommend, and make process and configuration changes to one or more operating functions and/or case management systems; and perform strategic business analysis to support court management and judicial officers.
The main role of this position would be helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to all stakeholders, facilitators and partners.
- Research, analyze and make recommendations on administrative, management and procedural practices and other complex business problems
- Analyze, evaluate and integrate business processes and procedures
- Apply creative thinking in the use of case management systems and development of business processes
- Write logical, comprehensive, concise reports and correspondence
- Communicate effectively orally and in writing using language understandable to management and employees
- Acquire subject matter expertise in the functions and activities of the department or other assigned work unit, including applicable laws, rules, regulations, procedures and technical operations
- Establish and maintain effective and cooperative working relationships
- Provide lead direction to subordinate administrative staff and provide work direction to clerical and technical personnel
- Use troubleshooting and analytical skills
- Apply technical competency with strong computer skills
- Utilize time management skills and multi-tasking capabilities
- Develop and document business and processes, functions and procedures
- Handle multiple and parallel projects
- Effectively represent the unit to other courts, agencies and the public
Bachelors, Masters in Business Administration
Name: Suman Anaganti
Phone: (408) 599-7659