Business & Professional Speech Communication

Course Number: COMM 130
Transcript Title: Bus & Prof Communication
Created: September 1, 2012
Updated: August 13, 2019
Total Credits: 4
Lecture Hours: 40
Lecture / Lab Hours: 0
Lab Hours: 0
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: No
Grading options: A-F (default), P-NP, audit
Repeats available for credit: 0

Prerequisites

WR 115, RD 115 and MTH 20 or equivalent placement test scores

Course Description

Focuses on communication as it relates to business and professional settings. Explores the climates, settings, philosophies, and practices of organizational communication, including effective business presentations. Prerequisite: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Audit available.

Intended Outcomes

Upon successful completion of this course, students will be able to:

  1. Demonstrate necessary workplace skills, including working collaboratively, practicing business etiquette and resolving conflict.
  2. Create professional written work and oral presentations for various business audiences.
  3. Apply effective employment interview techniques and complete appropriate follow-up.
  4. Appreciate cultural diversity within the workplace.

Outcome Assessment Strategies

Assessment strategies may include:

  • Qualitative examinations
  • Quantitative examinations
  • Essays
  • Journals
  • Research papers
  • In-class participation
  • Portfolios
  • Projects
  • Oral presentations
  • Group work
  • Service Learning

Course Activities and Design

  • The determination of teaching strategies used in the delivery of outcomes is generally left to the discretion of the instructor. Here are some strategies that you might consider when designing your course: lecture, small group/forum discussion, flipped classroom, dyads, oral presentation, role play, simulation scenarios, group projects, service learning projects, hands-on lab, peer review/workshops, cooperative learning (jigsaw, fishbowl), inquiry based instruction, differentiated instruction (learning centers), graphic organizers, etc.

Course Content (Themes, Concepts, Issues and Skills)

Themes, Concepts, and Issues

  • Communication in organizations
  • Power
  • Rhetorical strategies
  • Listening
  • Language
  • Nonverbal Communication
  • Diversity
  • Audience Analysis
  • Creating Business presentations

Competencies and Skills

Students will:

  • Be able to recognize and analyze organizational channels and networks, in terms of formal and informal effects of these networks on message accuracy.
  • Be able to explain principles for effective language use and principles for nonverbal code interpretation.
  • Be able to recognize the factors involved in audience adaptation.
  • Be able to demonstrate competence in public speaking situations including the use of visual and verbal supports.
  • Be able to research a variety of business-related topics.

Related Instruction

Communication

Hours: 90
Outcomes:

  1. Demonstrate necessary workplace skills, including working collaboratively, practicing business etiquette and resolving conflict.
  2. Create professional written work and oral presentations for various business audiences.
  3. Apply effective employment interview techniques and complete appropriate follow-up.
  4. Appreciate cultural diversity within the workplace.