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Business & Professional Speech Communication

Course Number: COMM 130
Transcript Title: Bus & Prof Communication
Created: September 1, 2012
Updated: December 19, 2014
Total Credits: 4
Lecture Hours: 40
Lecture / Lab Hours: 0
Lab Hours: 0
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: No
Grading options: A-F (default), P-NP, audit

Prerequisites

WR 115, RD 115, MTH 20 or equivalent placement test scores

Course Description

Focuses on communication as it relates to business and professional settings. Explores the climates, settings, philosophies, and practices of organizational communication, including effective business presentations. Prerequisite: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Audit available.

Intended Outcomes

Upon successful completion of this course, students will be able to:

  1. Demonstrate necessary workplace skills, including working collaboratively, practicing business etiquette and resolving conflict.
  2. Create professional written work and oral presentations for various business audiences.
  3. Apply effective employment interview techniques and complete appropriate follow-up.
  4. Appreciate cultural diversity within the workplace.

Outcome Assessment Strategies

Assessment strategies may include:

  • Qualitative examinations
  • Quantitative examinations
  • Essays
  • Journals
  • Research papers
  • In-class participation
  • Portfolios
  • Projects
  • Oral presentations
  • Group work
  • Service Learning

Course Activities and Design

  • Weekly readings from course textbook and chapter quizzes.
  • In-class activities including case studies, role plays, simulations, group work, resume & interviewing workshop.
  • In-class discussion of the concepts and principles of business and professional communication, including etiquette, ethics, virtual communication, group interaction, cultural diversity.
  • Supplemental films.
  • Presentation of business service projects.
  • Field exercises.

Course Content (Themes, Concepts, Issues and Skills)

Themes, Concepts, and Issues

  • Communication in organizations
  • Power
  • Rhetorical strategies
  • Listening
  • Language
  • Nonverbal Communication
  • Diversity
  • Audience Analysis
  • Creating Business presentations

Competencies and Skills

Students will:

  • Be able to recognize and analyze organizational channels and networks, in terms of formal and informal effects of these networks on message accuracy.
  • Be able to explain principles for effective language use and principles for nonverbal code interpretation.
  • Be able to recognize the factors involved in audience adaptation.
  • Be able to demonstrate competence in public speaking situations including the use of visual and verbal supports.
  • Be able to research a variety of business-related topics.

Related Instruction

Communication

Hours: 90
Outcomes:

  1. Demonstrate necessary workplace skills, including working collaboratively, practicing business etiquette and resolving conflict.
  2. Create professional written work and oral presentations for various business audiences.
  3. Apply effective employment interview techniques and complete appropriate follow-up.
  4. Appreciate cultural diversity within the workplace.